The time varies depending on the size of your space and the condition of your carpets, but most standard residential jobs take between 1 to 3 hours. Our technician will give you a more accurate time estimate during your free in-home consultation.
Most carpets dry within 4 to 8 hours after cleaning. Factors like humidity, airflow, and carpet thickness can affect drying time. We recommend opening windows and running fans to speed up the process. We'll always let you know what to expect before we leave.
It's helpful but not required. A quick vacuum beforehand allows our team to focus on deep cleaning rather than surface debris, which can improve overall results. If vacuuming isn't possible, don't worry — our technicians come fully prepared.
Absolutely. Frank's Carpet Care uses only non-toxic, eco-friendly cleaning solutions that are safe for children, pets, and the whole family. You can feel confident that no harsh chemicals are being used in your home.
We ask that you move smaller items like chairs, ottomans, and fragile décor ahead of time. Our technicians are happy to assist with larger pieces of furniture, such as sofas and beds, though certain very heavy items may need to stay in place. Just let us know your situation when you book.
For most households, we recommend a professional cleaning every 6 to 12 months. Homes with pets, young children, or allergy sufferers may benefit from more frequent cleanings — every 3 to 6 months. Regular professional cleaning also helps extend the life of your carpet.
In many cases, yes. Our technicians are trained in advanced stain removal techniques and can tackle a wide variety of tough stains including wine, coffee, grease, ink, and pet accidents. While we can't guarantee 100% removal of every stain, we'll always be upfront with you about what results to expect.
Yes! We stand behind every job with a 100% satisfaction guarantee. If you're not completely happy with the results, contact us within 48 hours and we'll return to re-clean the area at no additional charge. Your satisfaction is our top priority.
We offer free in-home estimates with no obligation. Simply give us a call or fill out our online contact form to schedule a visit. We provide clear, itemized quotes before any work begins so there are never any surprises on your bill.
Yes. All of Frank's Carpet Care's technicians are IICRC-certified and have undergone thorough background checks before joining our team. We take the safety and trust of our customers seriously, and you can feel comfortable welcoming our team into your home.